The art of listening: hidden value in post-matter engagement - Thackray Williams' Katrina Walker features in the LPM magazine

Articles  |   4 August 2026

Written by
Katrina Walker, Head of Client Experience & Engagement

Thackray Williams' Katrina Walker, Head of Client Experience and Engagement, recently featured in the Legal Practice Management (LPM) magazine explaining why post-transaction care is a strategic lever for nurturing long-term client relationships.

You can read the full article here.

Related News & Insights