News articles – Commercial Contracts
A good contract is a simple contract, drafted with clarity. In a case which proved the point, a dispute in respect of the stalled £30 million sale of a football stadium to a supermarket chain was fuelled by the tortuous wording of the agreement.
A service level agreement is a contract with a supplier which formally defines and agrees the level of service that they will provide. It should reduce the risk of conflict which in turn can cost your business money and damage your business relationships.